Read and report
Read current accessible contacts in one workspace and data region, including standard identifiers, names, email, roles and timestamps.
Read current workspace contacts and approve supported name or custom-attribute corrections one change at a time.
Updated November 2026
Read current accessible contacts in one workspace and data region, including standard identifiers, names, email, roles and timestamps.
Eligible teammates can propose the supported changes listed below. The owner reviews the exact values and approves every proposed change before it is applied to Intercom.
Illustrative workflows using the supported capabilities. Connect your own account to work with your data.
Refresh the accessible contact list before a customer-data review. Use standard roles and timestamps to understand the current records.
Propose a new name or supported existing custom attribute chosen by the owner. The owner reviews the exact value before it is applied and any source workflows react.
Writes start disabled. The owner enables permitted actions and eligible teammates. Only fields supported by an enabled action can be proposed; some actions also support individual owner-selected writable fields.
Updates owner-selected contact name and existing API-writable custom text or boolean attributes in the approved workspace and region. Workflows and connected systems may react; outside edits can race execution. No email, phone, identifiers, consent, subscription status, messages, assignments, schema changes, creation or deletion.
The owner selects supported writable fields for this action before teammates can propose changes.
Choose the connection, permitted actions and eligible teammates. Select individual writable fields where the action supports it.
Choose an existing record and propose specific supported values. A proposal does not apply the change.
Check the current and proposed values, then approve that individual change. Changed records or permissions require a fresh review.
View the result in the audit history. An uncertain write is not automatically retried.
Provider permissions and workflows still apply. Source automations or notifications may react to approved changes.
Connected assistants can read available reports. Source changes use the separate Actions & approvals workflow in Datapipe.
Start with a controlled connection1 reporting datasets with their own fields. Choose a dataset in the app, then select the columns you need.
Current accessible contacts in one workspace and data region, independent of report dates. Standard ID, name, email, role and timestamps only. Existing custom attributes are discovered separately for supported owner-approved edits. Conversations, message content, historical support metrics and custom-attribute reporting are excluded.
Read current accessible contacts in one workspace and data region, with standard IDs, names, email, role and timestamps. Conversations, historical support metrics and custom-attribute reporting are excluded.
6 report fields across 1 datasets.
Browse the documented fields below. In the app, choose your project connection to load its field list. Availability depends on API permissions, report type, and compatible field combinations. Property-specific custom fields appear after connecting.
No fields match. Try another search or choose All.
Claude or ChatGPT can read the same numbers. You ask in a normal sentence, and the answer stays with your report.
Use an assistant to understand the reports. Propose source changes separately in Datapipe, where the owner reviews and approves every change.
Sample
| Contact ID | Name | Role | Created at | Updated at | |
|---|---|---|---|---|---|
| 1,240 | Avery Chen | avery@example.test | user | 1,240 | Oct 27 |
| 640 | Jordan Blake | jordan@harbor.example | 640 | 640 | Oct 28 |
| 210 | Sam Okonkwo | sam@acme.example | 210 | 210 | Oct 29 |
Sample numbers, so you can see the shape. Your report uses your accounts.
Read current accessible contacts in one workspace and data region, with standard IDs, names, email, role and timestamps. Conversations, historical support metrics and custom-attribute reporting are excluded.
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No. Name a project, add a connection, then choose a report and destination.
Datapipe reads the supported reports listed on this page and offers the write actions shown above. Writes start disabled. The owner enables permitted actions and eligible teammates; individual writable-field selection is available on supported actions. Every team member's proposed change needs a separate owner review and approval. Provider permissions still apply.
This page lists 6 report fields across 1 datasets. You pick the columns when you build the report.
Read current accessible contacts in one workspace and data region, with standard IDs, names, email, role and timestamps. Conversations, historical support metrics and custom-attribute reporting are excluded. Account permissions and the records available from the provider determine which rows can be read.
Yes. The same numbers can go to a sheet, a chart, a warehouse, or an assistant.