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Read & reportOwner-approved writes

See your Intercom numbers in CSV.

Read current workspace contacts and approve supported name or custom-attribute corrections one change at a time.

IntercomCSVCSV

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Updated November 2026

What you can do with Intercom

Read and report

Read current accessible contacts in one workspace and data region, including standard identifiers, names, email, roles and timestamps.

Explore metrics and dimensions

Write with owner approval

Eligible teammates can propose the supported changes listed below. The owner reviews the exact values and approves every proposed change before it is applied to Intercom.

See supported write actions

Examples for your team

Illustrative workflows using the supported capabilities. Connect your own account to work with your data.

Read & report

Prepare a current contact inventory

Refresh the accessible contact list before a customer-data review. Use standard roles and timestamps to understand the current records.

Owner-approved write

Correct an approved contact attribute

Propose a new name or supported existing custom attribute chosen by the owner. The owner reviews the exact value before it is applied and any source workflows react.

Supported Intercom write actions

Writes start disabled. The owner enables permitted actions and eligible teammates. Only fields supported by an enabled action can be proposed; some actions also support individual owner-selected writable fields.

Update approved contact fields

Updates owner-selected contact name and existing API-writable custom text or boolean attributes in the approved workspace and region. Workflows and connected systems may react; outside edits can race execution. No email, phone, identifiers, consent, subscription status, messages, assignments, schema changes, creation or deletion.

The owner selects supported writable fields for this action before teammates can propose changes.

Every team member's change needs owner approval

  1. The owner sets access

    Choose the connection, permitted actions and eligible teammates. Select individual writable fields where the action supports it.

  2. A teammate proposes a change

    Choose an existing record and propose specific supported values. A proposal does not apply the change.

  3. The owner reviews the difference

    Check the current and proposed values, then approve that individual change. Changed records or permissions require a fresh review.

  4. Datapipe records the result

    View the result in the audit history. An uncertain write is not automatically retried.

Provider permissions and workflows still apply. Source automations or notifications may react to approved changes.

Connected assistants can read available reports. Source changes use the separate Actions & approvals workflow in Datapipe.

Start with a controlled connection

Reports you can build

1 reporting datasets with their own fields. Choose a dataset in the app, then select the columns you need.

See included datasets and what they report
  • Current workspace contacts

    Current accessible contacts in one workspace and data region, independent of report dates. Standard ID, name, email, role and timestamps only. Existing custom attributes are discovered separately for supported owner-approved edits. Conversations, message content, historical support metrics and custom-attribute reporting are excluded.

Read current accessible contacts in one workspace and data region, with standard IDs, names, email, role and timestamps. Conversations, historical support metrics and custom-attribute reporting are excluded.

Metrics and dimensions

6 report fields across 1 datasets.

Browse the documented fields below. In the app, choose your project connection to load its field list. Availability depends on API permissions, report type, and compatible field combinations. Property-specific custom fields appear after connecting.

Send Intercom data anywhere

Ask AI about your data

Claude or ChatGPT can read the same numbers. You ask in a normal sentence, and the answer stays with your report.

Use an assistant to understand the reports. Propose source changes separately in Datapipe, where the owner reviews and approves every change.

Better than exporting by hand

Start from a goal

Current workspace contacts

Current accessible contacts in one workspace and data region, independent of report dates. Standard ID, name, email, role and timestamps only. Existing custom attributes are discovered separately for supported owner-approved edits. Conversations, message content, historical support metrics and custom-attribute reporting are excluded.

Use this

How it works

  1. Create a project and choose this source in Connections.
  2. Pick where it goes. This one sends the numbers to CSV.
  3. Pick where it goes. Choose a report and destination, then configure optional writable fields and teammates separately.

Sample report

Sample

Contact IDNameEmailRoleCreated atUpdated at
1,240Avery Chenavery@example.testuser1,240Oct 27
640Jordan Blakejordan@harbor.example640640Oct 28
210Sam Okonkwosam@acme.example210210Oct 29

Sample numbers, so you can see the shape. Your report uses your accounts.

Read current accessible contacts in one workspace and data region, with standard IDs, names, email, role and timestamps. Conversations, historical support metrics and custom-attribute reporting are excluded.

Questions

Free to start. Paid plans add more connections and refresh faster.

Free and Starter refresh once a day. Pro refreshes every hour. Agency refreshes every 15 minutes on the first 50 connections.

No. Name a project, add a connection, then choose a report and destination.

Datapipe reads the supported reports listed on this page and offers the write actions shown above. Writes start disabled. The owner enables permitted actions and eligible teammates; individual writable-field selection is available on supported actions. Every team member's proposed change needs a separate owner review and approval. Provider permissions still apply.

This page lists 6 report fields across 1 datasets. You pick the columns when you build the report.

Read current accessible contacts in one workspace and data region, with standard IDs, names, email, role and timestamps. Conversations, historical support metrics and custom-attribute reporting are excluded. Account permissions and the records available from the provider determine which rows can be read.

Yes. The same numbers can go to a sheet, a chart, a warehouse, or an assistant.

Related sources

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