See your Gorgias numbers in Google Sheets.

Bring ticket status, channels, customer identifiers, assignments, and timestamps into your reporting.

Google Sheets

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Updated October 2026

Review accessible support tickets

Keep each non-trashed ticket on one row. Read its subject, current status, and conversation channel together.

Keep ticket assignments visible

Review customer and assignment identifiers beside each ticket. Include creation, update, and closed timestamps when available.

Refresh support worksheets

Send ticket inventory to the destination you choose. Scheduled reads follow the connected user's account permissions.

Ask AI about your data

Claude or ChatGPT can read the same numbers. You ask in a normal sentence, and the answer stays with your report.

Metrics and dimensions

0 metrics and 7 ways to split them.

Browse the documented fields below. In the app, choose your project connection to load its field list. Availability depends on API permissions, report type, and compatible field combinations. Property-specific custom fields appear after connecting.

Send Gorgias data anywhere

Google SheetsA sheet that refreshes every morning.

Looker StudioCharts that read the same numbers.

BigQueryA warehouse table for the same columns.

Excel / CSVA Drive file you can open in Excel.

ClaudeAsk Claude about these numbers in a sentence.

ChatGPTAsk ChatGPT about these numbers in a sentence.

APIRead the same rows from your own tool.Don't see yours? Use CSV or APIDownload the rows, or read them from your own tool.

Better than exporting by hand

You can keep a row per day instead of one lump sum.
People and the way you reach them can be their own rows.

Start from a goal

Current support tickets

Current accessible, non-trashed ticket inventory, independent of the selected report dates. Message bodies and historical response-time metrics are not included.

Use this

How it works

Create a project and choose Gorgias in Connections.
Pick where it goes. This one sends the numbers to Google Sheets.
Pick where it goes. Choose the current ticket report and its destination.

Sample report

Sample

Subject	Status	Channel	Customer email	Assigned user	Created at	Updated at	Closed at
Delivery question	open	email	avery@example.com	1,240	1,240	Oct 27	Oct 27
Account access	open	chat	jordan@example.com	640	640	Oct 28	Oct 28
Setup completed	closed	email	sam@example.com	210	210	Oct 29	Oct 29

Sample numbers, so you can see the shape. Your report uses your accounts.

This report reads current accessible, non-trashed support tickets, independent of the selected report dates. It includes subjects, status, channel, customer identifiers, assignments, and timestamps. Message bodies, custom ticket fields, historical response times, and SLA calculations are not included.

Questions

How much does it cost?

Free to start. Paid plans add more connections and refresh faster.

How fresh is the data?

Free and Starter refresh once a day. Pro refreshes every hour. Agency refreshes every 15 minutes on the first 50 connections.

Do I need to code?

No. Name a project, add a connection, then choose a report and destination.

Is Gorgias read-only?

This integration is read-only. It does not send messages, add notes, or change tickets. Access follows the permissions of the Gorgias user whose email and dedicated credential you connect.

Which numbers can I use?

This page lists 0 metrics and 7 ways to split them. You pick the columns when you build the report.

Why is a row missing?

Can I send this to more than one place?

Yes. The same numbers can go to a sheet, a chart, a warehouse, or an assistant.

Related sources

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