Datapipe

See your Freshdesk numbers in Looker Studio.

Current accessible tickets with their subject, status, priority, and last update.

FreshdeskLooker StudioLooker Studio

Start free Connect Freshdesk

Updated October 2026

Review the current ticket list

Keep each accessible ticket and its subject on one row. Non-archived tickets appear with their current status.

Put status beside priority

Read the ticket status and priority together. Keep the last update time nearby when reviewing support work.

Refresh your support worksheet

Send the ticket inventory to the destination you choose. Refresh it on your plan's schedule without pasting another export.

Ask AI about your data

Claude or ChatGPT can read the same numbers. You ask in a normal sentence, and the answer stays with your report.

Metrics and dimensions

0 metrics and 4 ways to split them.

Browse the documented fields below. In the app, choose your project connection to load its field list. Availability depends on API permissions, report type, and compatible field combinations. Property-specific custom fields appear after connecting.

Send Freshdesk data anywhere

Google SheetsGoogle SheetsA sheet that refreshes every morning.Looker StudioLooker StudioCharts that read the same numbers.BigQueryBigQueryA warehouse table for the same columns.Excel / CSVExcel / CSVA Drive file you can open in Excel.ClaudeClaudeAsk Claude about these numbers in a sentence.ChatGPTChatGPTAsk ChatGPT about these numbers in a sentence.APIAPIRead the same rows from your own tool.Don't see yours? Use CSV or APIDownload the rows, or read them from your own tool.

Better than exporting by hand

Start from a goal

Current support tickets

Current accessible non-archived tickets, including older updates. This is an inventory, not ticket activity during a date range.

Use this

How it works

  1. Create a project and choose Freshdesk in Connections.
  2. Pick where it goes. This one sends the numbers to Looker Studio.
  3. Pick where it goes. Choose the ticket report and its destination.

Sample report

Sample

SubjectStatusPriorityLast updated
Delivery question21Oct 27
Account access33Oct 28
Setup completed42Oct 29

Sample numbers, so you can see the shape. Your report uses your accounts.

This report shows current accessible, non-archived tickets, independent of the selected report dates. It includes subject, status, priority, and last update time; it is not a historical ticket activity report.

Questions

Free to start. Paid plans add more connections and refresh faster.

Free and Starter refresh once a day. Pro refreshes every hour. Agency refreshes every 15 minutes on the first 50 connections.

No. Name a project, add a connection, then choose a report and destination.

Reporting reads tickets. Optional status or priority updates and private internal notes require the workspace owner to enable the action and approve each change. Private notes may notify agents; provider automations can still run.

This page lists 0 metrics and 4 ways to split them. You pick the columns when you build the report.

This report shows current accessible, non-archived tickets, independent of the selected report dates. It includes subject, status, priority, and last update time; it is not a historical ticket activity report. Account permissions and the records available from the provider determine which rows can be read.

Yes. The same numbers can go to a sheet, a chart, a warehouse, or an assistant.

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