Datapipe
Marketers
See which channels and pages bring visitors who convert.
Read & reportOwner-approved writesBeta
See your Birdeye numbers in Data Studio.
Aggregate reviews across directories, track sentiment, and monitor customer feedback.
- Traffic, sources and conversions in a sheet or dashboard, refreshed for you
- A weekly traffic report nobody has to rebuild
- Ask ChatGPT or Claude what changed, using live Birdeye numbers
Data StudioUpdated November 2026
| Review source | Customer name | Star rating |
|---|---|---|
| 12,480 | Avery Chen | 4.8 |
| 8,240 | Jordan Blake | 640 |
| 3,110 | Sam Okonkwo | 210 |
- SetupPaste a key or token
- Reads8 metrics and 1 way to split them
- Changes1 owner-approved action
- RefreshDaily to every 15 minutes
Who uses Datapipe with Birdeye
Founders
Get a weekly traffic summary without opening another dashboard.
Agencies
Send each client the same clean traffic report every month.
What you can do with Birdeye
Read and report
Read customer reviews, star ratings, customer sentiment breakdowns, and Net Promoter Scores using your Birdeye credentials.
- Reputation overview
- Customer sentiment breakdown
- Review invitation campaigns
Change with owner approval
- Dispatch customer review invitation
The owner reviews the exact values and approves every proposed change before it is applied to Birdeye.
Examples for your team
Monitor multi-channel customer reviews and sentiment
Aggregate customer review ratings and Net Promoter Scores from Google, Facebook, and niche directories.
- Scheduled refresh
- Latest Birdeye data
- Updated report
Send customer review request invitation
A customer success manager prepares a review request invitation for a recently serviced client.
- Proposed
- Owner approves
- Applied and logged
Limit: The account owner approves the recipient invitation before sending.
Fix things in Birdeye without opening it
Spot it, fix it
See the problem in your report, then propose the fix in Datapipe instead of opening Birdeye, finding the record and retyping it.
More people can help
Teammates and AI tools can suggest changes without getting edit access to Birdeye.
Nothing changes without your yes
You see the current and proposed value side by side, and every change is logged.
Jobs you can stop doing by hand in Birdeye
Dispatch customer review invitation
Send automated feedback request following completed clinic appointment
TodayOpen Birdeye dashboard, navigate to Campaigns, select Send Request, enter client details, and send.
With DatapipePrepare review invitation for completed appointment, and clinic supervisor approves after confirming successful treatment.
Invite long-term customer to share rating on preferred review platform
TodayLog in to Birdeye portal, choose customer profile, and trigger review invitation message.
With DatapipeIdentify satisfied customer from support ticket, propose review invitation, and support lead approves before dispatch.
Exactly what this can change
Dispatches an owner-approved review request via SMS or email to a verified customer. Message templates and past survey records are preserved. Every change requires owner approval.
Supported fields: Customer name, Customer mobile phone or email.
Dispatch customer review invitationCustomer Review Request · Westside Animal Hospital (#apt_904) · proposed by Avery Chen
| Field | Current value | Proposed value |
|---|---|---|
| Customer contact | Morgan Vance (morgan.vance@example.com) |
Every team member's change needs owner approval
- Owner turns on an action
- A teammate or AI tool proposes
- Check the current and proposed values, then approve that individual change
- Applied once and logged
Source changes use the separate Actions & approvals workflow in Datapipe. AI tools such as ChatGPT can propose changes but never approve them. Who can turn this on?
Provider rules and limits
Provider permissions still apply, and automations in Birdeye may react to approved changes.
Only fields supported by an enabled action can be proposed; some actions also support individual owner-selected writable fields.
Before you connect
What you need
An API key or token from your Birdeye account.
Read and write
Read access for reports. The change action needs edit access in Birdeye and stays off until the owner turns it on.
Limits and exclusions
Anything your connected account cannot see in Birdeye.
Full details and limits
Multi-channel customer reviews, average star ratings, customer sentiment breakdown, Net Promoter Scores, and review request activity.
Reporting reads review volume and customer sentiment. Sending customer review invitations requires owner approval.
Reports you can build
3 reporting datasets, each with its own fields. Pick one in the app, then choose your columns.
- Reputation overview
- Customer sentiment breakdown
- Review invitation campaigns
What each dataset reports
- Reputation overview
Aggregate customer reviews, composite star rating, and owner response rate.
- Customer sentiment breakdown
Net Promoter Score (NPS), positive vs negative review distribution, and sentiment index.
- Review invitation campaigns
SMS and email review requests dispatched, link click rates, and review conversions.
Metrics and dimensions
8 metrics and 1 way to split them.
Hover or tap a field to see what it means. Custom fields from your own account appear after you connect.
No fields match. Try another search or choose All.
Send Birdeye data anywhere
Google SheetsA sheet that refreshes every morning.Data StudioCharts that read the same numbers.
BigQueryA warehouse table for the same columns.
Excel / CSVA Drive file you can open in Excel.
ClaudeAsk Claude about these numbers in a sentence.
ChatGPTAsk ChatGPT about these numbers in a sentence.
APIRead the same rows from your own tool.Don't see yours? Use CSV or APIDownload the rows, or read them from your own tool.Ask AI about your data
Claude or ChatGPT can read the same numbers. You ask in a normal sentence, and the answer stays with your report.
AI tools can also propose a Birdeye change. Only the owner can approve it.
What is our current customer review rating and Net Promoter Score across all locations in Birdeye?
Westside Animal Hospital holds an average rating of 4.8 stars across 382 reviews, with a Net Promoter Score of 76 and 94% positive sentiment.
Better than exporting by hand
- It refreshes on its own, so nobody pastes in a new export.
- The same numbers can be split by who they came from.
- People and the way you reach them can be their own rows.
- Link clicks stay separate from every other click.
Start from a goal
Reputation overview
Aggregate customer reviews, composite star rating, and owner response rate.
Use this template →Customer sentiment breakdown
Net Promoter Score (NPS), positive vs negative review distribution, and sentiment index.
Use this template →Review invitation campaigns
SMS and email review requests dispatched, link click rates, and review conversions.
Use this template →How it works
Create a project and select Birdeye in Data sources.
Pick where it goes. This one sends the numbers to Data Studio.
Pick where it goes. Choose reviews, sentiment, or customer feedback and a destination.
Sample report
| Review source | Customer name | Star rating | Review comment | Review date | Overall sentiment | Net Promoter Score | Review response rate |
|---|---|---|---|---|---|---|---|
| 12,480 | Avery Chen | 4.8 | 12,480 | Oct 27 | 860 | 1,240 | 4.2% |
| 8,240 | Jordan Blake | 640 | 8,240 | Oct 28 | 410 | 640 | 2.8% |
| 3,110 | Sam Okonkwo | 210 | 3,110 | Oct 29 | 155 | 210 | 1.1% |
Sample numbers, so you can see the shape. Your report uses your accounts.
Works well with Birdeye
Add both to the same project. Each keeps its own report, so you can check them side by side or ask ChatGPT or Claude a question that needs both.
Birdeye + Search Console“Are search clicks and site visits moving together?”See Search Console →
Birdeye + Shopify“Did more visits mean more orders this week?”See Shopify →
Birdeye + Stripe“Did the traffic spike bring new paying customers?”See Stripe →
Birdeye + HubSpot“Which weeks with more traffic also brought more deals?”See HubSpot →Questions
Free to start. Paid plans add more data sources and refresh faster.
Free and Starter refresh once a day. Pro refreshes every hour. Agency refreshes every 15 minutes on the first 50 data sources.
No. Name a project, add a data source, then choose a report and destination.
Only the workspace owner. Writes start disabled. The owner enables permitted actions and eligible teammates: owner only, all project operators and managers, or selected teammates. The owner can change this at any time, and saving new settings cancels pending proposals.
No. Teammates propose in Datapipe, and approved changes are applied through the connected Birdeye account. Nobody else gets a Birdeye login from this.
They can propose a change through Datapipe, the same way a teammate can. They can never approve it. Only the owner approves, in Actions & approvals.
Datapipe sends each approved change once and logs the result. If it cannot confirm that Birdeye received it, the request is marked Uncertain and is never retried automatically, so you can check Birdeye first.
Yes. Datapipe reads the reports on this page and can make one kind of change: dispatch customer review invitation. Each one stays off until the owner turns it on, and every proposed change needs the owner's approval. Provider permissions still apply.
This page lists 8 metrics and 1 way to split them. You pick the columns when you build the report.
Multi-channel customer reviews, average star ratings, customer sentiment breakdown, Net Promoter Scores, and review request activity. Account permissions and the records available from the provider determine which rows can be read.
One for each Birdeye account you add to a project. Adding the same account to another project counts again. Reports and destinations do not use extra data sources.
Yes. The same numbers can go to a sheet, a chart, a warehouse, or an assistant.
Try Birdeye with sample data first
Build the report first, then add Birdeye when you are ready.