Refresh current records
Choose one connected account for your project. Send its accessible records to your reporting destination.
Track current ticket subjects, priorities and statuses beside your business data.
Updated October 2026
Choose one connected account for your project. Send its accessible records to your reporting destination.
Let selected teammates propose changes to approved fields. Review exact before and after values before each change is applied.
Choose writable fields separately for each connection. Changed permissions cancel pending proposals and require a fresh review.
Claude or ChatGPT can read the same numbers. You ask in a normal sentence, and the answer stays with your report.
0 metrics and 6 ways to split them.
Browse the documented fields below. In the app, choose your project connection to load its field list. Availability depends on API permissions, report type, and compatible field combinations. Property-specific custom fields appear after connecting.
Sample
| Subject | Status | Priority | Updated at |
|---|---|---|---|
| Delivery question | open | normal | Oct 27 |
| Account access | pending | high | Oct 28 |
| Setup completed | solved | low | Oct 29 |
Sample numbers, so you can see the shape. Your report uses your accounts.
Read current accessible tickets with subject, status, priority, type and timestamps, independent of report dates. Archived records may be omitted. Message bodies, custom field reporting, historical response times and SLA metrics are not included.
Free to start. Paid plans add more connections and refresh faster.
Free and Starter refresh once a day. Pro refreshes every hour. Agency refreshes every 15 minutes on the first 50 connections.
No. Name a project, add a connection, then choose a report and destination.
Optional ticket field updates require the owner to select writable fields and eligible teammates and approve every proposed change. Triggers, tags and notifications may react. No replies, notes, requester changes, sharing, creation or deletion; closed tickets cannot be edited.
This page lists 0 metrics and 6 ways to split them. You pick the columns when you build the report.
Read current accessible tickets with subject, status, priority, type and timestamps, independent of report dates. Archived records may be omitted. Message bodies, custom field reporting, historical response times and SLA metrics are not included. Account permissions and the records available from the provider determine which rows can be read.
Yes. The same numbers can go to a sheet, a chart, a warehouse, or an assistant.